Return & Refund Policy

We want you to be satisfied with what you buy. Here is exactly where we stand.

Damaged or wrong item

If a parcel arrives damaged, or the item is not what you ordered, contact us within 48 hours of delivery with photos. We will arrange a replacement or a full refund, and we pay the return shipping.

Change of mind

Unopened accessories in their original sealed packaging can be returned within 7 days of delivery. Return shipping in this case is paid by the customer.

Handsets

A sealed handset can be refused at the door before payment. Once a phone's seal is broken it is treated as used, and manufacturing faults are handled through the brand's warranty rather than a return.

Refunds

Approved refunds are issued through the same method you paid with, or by Easypaisa/JazzCash, normally within 5–7 working days of us receiving the item back.

To start a return, call 0306 801 45 85 or email support@irfancorp.com with your order number.

Last reviewed November 2026.